Returns, exchanges and refunds

You can request a return within [X] days of delivery. The item must be unworn, unwashed, with tags intact and in its original packaging.

Contact us with your order number and what you would like to do. We will arrange a pickup where the courier services your PIN code, or share a return address where it does not.

Size exchanges are subject to stock. If the size you want is unavailable we will process a refund instead.

Once the returned item reaches us and passes inspection, we initiate the refund within [X] working days. Prepaid orders are refunded to the original payment method — banks typically take a further 5–7 working days to credit it. Cash-on-delivery orders are refunded by bank transfer to details you provide.

Shipping charges [are / are not] refunded, except where the item was damaged, defective or not what you ordered.

Tell us within [X] days of delivery and include photographs. We cover return shipping and either replace the item or refund it in full, whichever you prefer.

Items marked final sale, and anything returned worn, washed, altered or without tags.

You can cancel before dispatch by contacting us. Once an order has shipped it follows the return process above.