Privacy policy

[Registered business name], [registered address], India. For any privacy question, write to [privacy contact email].

Your name, email address, phone number and delivery address; your order and payment history; and basic technical data such as your IP address and browser, which we need to keep the site secure and working.

We do not store your card details. Payments are handled entirely by our payment gateway.

To process and deliver your orders, to send order and delivery updates, to handle returns and support requests, to meet tax and accounting obligations, and — where you have opted in — to send marketing.

• Razorpay — payment processing.
• Shiprocket — shipping and delivery, including your name, address and phone number.
• MSG91 — SMS one-time passcodes and order updates.
• Nector — the loyalty and rewards programme.

We do not sell your personal data. We disclose it otherwise only where the law requires it.

Order records are kept for as long as tax and accounting law requires. Account data is kept while your account is open. Ask us to delete your account and we will, except for records we are legally required to retain.

You can view and correct your details in your account, unsubscribe from marketing at any time, and ask us for a copy of your data or for it to be deleted by writing to [privacy contact email].

We use cookies that are necessary for the site to function — keeping you signed in and keeping your cart. [Add any analytics or advertising cookies here if and when they are introduced; do not leave this paragraph unchanged after adding a marketing tag.]

The site runs over HTTPS, sessions use short-lived tokens, and passwords are stored hashed. No system is perfectly secure, but we take this seriously and fix issues promptly when they are reported to [security contact email].